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FAQ
At GreenPost, we aim to make your shopping experience seamless and informed. Here are answers to some of the most frequently asked questions about our products, services, and policies. Need more help? Reach out to our support team—we’re here for you!
Do you test your products through third-party labs?
Yes! Every product we offer, especially our THCa flower, undergoes strict third-party lab testing to ensure top-tier potency, purity, and safety. We provide lab reports for every strain, so you know exactly what you’re getting.
Are GreenPost products legal?
Yes, all our products are federally legal and derived from hemp in compliance with the 2018 Farm Bill. Please note that state laws can vary, so we recommend checking your local regulations.
How fresh are your flowers?
Our flowers are as fresh as they come. We work directly with growers to ensure each batch is harvested and shipped at peak freshness, delivering unmatched flavor and potency.
How is my order packaged? Is it discreet?
Your order will arrive in plain, odor-proof, and unbranded packaging, ensuring your privacy and discretion. We prioritize confidentiality in every delivery.
What should I do if my order doesn’t arrive or there’s an issue?
We’re here to help! If your order is delayed, lost, or arrives with any issues, contact our support team. We’ll resolve the matter quickly to ensure you’re satisfied.
Can I track my order?
Yes, you’ll receive a tracking number as soon as your order ships. You can monitor its journey from our door to yours.